1. Order Placement:
1.1 Package Selection: Orders must be placed by selecting one of our packages listed on our website [YourWebsiteURL.com].
1.2 Checkout Information: To complete the order, customers must fill in the required information on the checkout page accurately.
2. Pricing and Payment:
2.1 Package Prices: All prices are mentioned within the respective packages on our website. The prices include all associated charges, and no hidden fees will be added later.
2.2 Payment Method: We only accept payment via bank transfer.
3. Order Confirmation:
3.1 Order Confirmation Email: Upon successfully placing an order, customers will receive a confirmation email to the provided email address.
3.2 Payment Verification: Once payment is made through bank transfer, we will verify and confirm the order.
3.3 Processing Time: After verification, the order will be processed within 24-48 working hours.
4. Order Changes or Cancellations:
4.1 Modification Window: Customers may request changes or cancel an order within 24 hours of order placement.
4.2 Cancellation Limitation: Once an advertisement is live, cancellations are not permitted. After this point, the order is considered final.
4.3 Optimization Options: While cancellations are not possible after an ad is live, customers will have the opportunity to optimize their ads based on the value of their selected package. Optimization options may include adjusting targeting, creative elements, or other parameters specified in the package.
5. Refund Policy:
5.1 Refund Appeal: Customers may appeal for a refund if the ads or services have not commenced.
5.2. Refund Process: To appeal for a refund, customers must contact us within a reasonable timeframe via Facebook message or Email.
5.3: Criteria: Refunds will be considered only if the ads or services have not started.
5.4: Refund Limitation: Once the service has commenced, no refunds will be issued.
6. Support
6.1: For any support-related inquiries or refund appeals, customers can contact us through our Facebook page or via email at [support@nsrihan.com].
